Shipping policy
Regular Shipping Estimates
Shipping estimates refer to the time it takes for items to travel from our warehouse to the destination.
| Region | Free Tracked Shipping | Estimated Delivery Time |
|---|---|---|
| United States Canada |
Available | 7 – 25 Business Days |
| Europe | Available | 9 – 27 Business Days |
| Oceania South-East Asia |
Available | 15 – 27 Business Days |
| All Other Countries | Available | 17 – 35 Business Days |
Our Shipping Policy
At Real Treasure Designs, we are committed to providing a seamless and refined shopping experience. Every order is processed thoughtfully, ensuring prompt and secure delivery.
- Order Processing: Orders are verified, tailored, quality-checked, and carefully packaged prior to dispatch. Processing usually takes 2–6 days. Tracking information is provided by email following order dispatch.
- Shipping Times: Orders are shipped using the method selected at checkout. While most shipments arrive faster than the estimated timeframe, delivery schedules may vary depending on the destination and carrier.
- Delivery Delays: Despite our dedication to timely service, unforeseen factors such as customs clearance, inclement weather, or external conditions may result in delays. Items not received within fourteen weeks are eligible for a full refund or immediate reshipment upon request.
- International Orders: International customers are responsible for any applicable duties, taxes, or fees based on local regulations. Such charges are not included in the purchase price.
- Cancellations: To cancel an order, please contact support@realtreasuredesigns.com within twelve hours of purchase, stating your order number. Cancellation requests beyond this window cannot be honored as processing begins soon after purchase.
- Completion of payment constitutes acceptance of this shipping policy.
Should you require further assistance, please contact our team at support@realtreasuredesigns.com. We are dedicated to providing support at every stage of your order.